SHIPPING & RETURNS
I live in Norway, do I have to pay customs?
No, no extra charges. We ship from Norway.
I don't live in Norway, what will the extra cost be?
We only charge 150NOK extra for international orders. You will have to pay customs regulated by your countrys. Ariviera is not responsible for any extra cost after we ship your order.
When will my order arrive?
Your order is packed and shipped within 1-2 days of your purchase. Average delivery time for domestic orders is 2-3 business days. Average delivery time for international orders is 5-10 business days.
What carriers do you use?
Do you offer free shipping?
We offer free shipping on orders over 1000 NOK for domestic shipping.
(For orders under 1000NOK you only pay 79NOK for shipping.)
My product came broken, what do I do?
We are so sorry! If your item is broken upon delivery, please contact us immediately for a replacement.
What is your return policy?
We offer refunds on all non-sale items within two weeks after receiving your order. For returns and refunds you have to contact us within the two weeks. Please use our our contact form to get in touch. The jewelry has to be unworn and in the same condition as it was when it left our warehouse.
OBS! We don't accept returns of earrings for hygienic reasons.